<aside> 💡 Meet our clients who are creating new experiences with Realpacking.

</aside>

Brandi[In-house fulfillment]

<aside> ℹ️ Brandi is operating in-house fulfillment. Records 100 thousand packing videos which are part of the orders.

Recorded videos are sent to the customers with the product review feature attached.

</aside>

• Working process
  • After picking products, move to the worktable.
  • On the worktable, records packing process per order.
  • After packing is done, put on the shipping label and end the recording.
• Reasons for Using Realpacking
  • Marketing purposes
  • Delivery tracking feature
  • Product review feature
• Integration
  • Integrate with ERP system to send messages with video attached.
  • Integrate order information to collect product reviews from customers.

Handsome Corp. [In-house fulfillment]

<aside> ℹ️ Handsome Corp. is operating in-house fulfillment. They records about 80 thousand packing videos which is part of the orders.

Handsome records a video from inspecting the products to packing the box and recorded videos URL is embedded in their shipping confirmation message to send out.

</aside>

• Working process
  • Recording does not affect the current work process
  • Printing a shipping label starts the recording
  • Scanning the shipping label ends the recording
• Reasons for Using Realpacking
  • Marketing purpose
  • Strengthen the feature of the shipping confirmation message.
  • Customer claim management
• Integration
  • Integrate with DAS to record a packing video.
  • Printing shipping label gives signal to start recording.
  • Integrate with ERP system to send Realpacking video URL address when the text message is send out.

Market Kurly [In-house fulfillment]

<aside> ℹ️ Market Kurly is operating in-house fulfillment in Songpa logistics center.

Products such as room temperature, refrigerated, frozen and other are recorded per order.

Recorded videos are managed by the administrator to handle business.

</aside>

• Working process
  • After picking products, move to the worktable
  • On the work table, records packing process per order
  • After packing, put on the shipping label and end the recording
• Reasons for Using Realpacking
  • Service provides to VIP customers.
  • Use to check internal issues such as mispacking.
• Integration
  • Using only Realpacking system
  • Integrate with WMS system planned near future.

LX Pantos [Client 'Have&Be']

<aside> ℹ️ LX Pantos, a logistics company affiliated with LG, is currently in charge of logistics for Have&Be.

They adopted the Realpacking for client marketing and integrate order information for inventory management.

LX Pantos records about 100 thousand packing videos per month.

</aside>

• Working process
  • First inspection done by voice picking
  • Voice picking worker deliver products to packing worker
  • Record packing video while checking total inventory with Realpacking's inspection mode
• Reasons for Using Realpacking
  • Provide marketing materials for the client(send videos)
  • Second inspection using video
  • Store packing video per order to prevent disputes with client
• Integration
  • Inspection list can be checked in Realpacking Client when order number is scanned by integrate order information (inventory check)

LVMH P&C [In-house fulfillment]

<aside> ℹ️ LVMH P&C integrates its OMS with Realpacking to record the packing process. Currently, they are recording about 80 thousand packing videos per month.

</aside>

• Working process
  • Prepare products to pack
  • A worker inspects the product while recording the packing process
• Reasons for Using Realpacking
  • Prevent mispacking
  • Better customer service
• Integration
  • Show the OMS screen as the main screen while the Realpacking system is integrated.
  • After recording, a packing video is sent to the customer through their custom text message module.

Fassto[Fufillment]

<aside> ℹ️ Fassto uses Realpacking as a service tactic for their clients.

Realpacking's packing video became part of their proposal to obtains the clients.

</aside>

• Working process
  • Picking the products
  • Deliver to packing worker
  • Record packing video while inspecting product[auto record]
• Reasons for Using Realpacking
  • Provide marketing materials for the clients(Send videos)
  • Realpacking is used to get more clients to their center
  • Generate additional revenue through additional service costs such as providing inspection video, etc.
• Integration
  • Integrate recording system
  • Start recording when scanner scan the [Start inspection]

DI-Logis[Third-party logistics]

<aside> ℹ️ DI-Logis is Third-party logistics that uses Realpacking service as service tactic for their clients.

They provides customer service for clients' customer. Also, DI-Logis earn additional revenue through sending packing videos to the customers and more.

</aside>

• Working process
  • Picking the products
  • Deliver to packing worker
  • Record packing video while inspecting the product