<aside> 💡 Realpacking DIY Guide explains the step-by-step process of Realpacking solution installation. Realpacking can be installed and used with ready-made products without any assistance.

If you require assistance, don't hesitate to contact us through chat or email. We're always ready to help.

Email: [email protected]

Korean Phone Support: ☎️ +82-2-856-8864

English Live Chat: Click the bottom right icon on the home page (available from 9:00 am to 6:00 pm Korean time).😊

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1. Sign Up

<aside> 💡 Visit www.realpacking.com to sign up now!

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1) Go to [Web Admin] Page

2) Click [Sign Up]

3) Fill Out The Form

4) Verify Your Email and Done!

Once you submit the signup form, you will receive a verification email. Please verify the email within 6 hours, as the verification link will expire after 6 hours.

2. Equipment Recommendations

<aside> ℹ️ To record video logs using Realpacking, you will need 5 pieces of equipment per packing station.

1. PC 2)Webcam 3)USB Extension Cable 4) Webcam Mount 5) Barcode Scanner

Please purchase the same or equivalent products based on the recommended models below. If you already have all the equipments, feel free to use it.

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1) PC

• Must meet at least minimum specifications to record and send video without problems.

  	Minimum Spec.	Recommended Spec.
  CPU	Intel i3	Intel i5 or higher
  RAM	4GB	8GB or higher
  HDD	SSD 128GB	SSD 256GB or higher
  OS	Win 10 x64	Win 10 x64 or higher

2) Webcam

• Logitech C920

  

  • Works with Windows XP/7/8/10
  • Autofocus, Wide field of view
  • Tripod-ready universal mounting clip

3) USB Extension Cable

• USB extension cable to connect PC and a webcam

  

  • USB 3.0
  • Length 3M

4) Webcam Mount

• No specific model to require. Search the keyword "Camera Desk Mount Stand" to buy ready-made products.
• Choose a stand that can be steadily mounted depending on your packing station.
• If the material of the mount is too thin or contains lots of joints, the webcam might wobble while recording the video.

5) Barcode Scanner

• Honeywell Voyager 1472G(Handheld)

  

  • 1D and 2D wireless scanner
  • 50,000 scans when fully charged
  • Highly accurate and fast scanning of even damaged and poor-quality barcodes

• DS9308(Hands-Free)

  

  • Scans 1D and 2D with hands-free operation
  • Fixed position possible

3. Equipment Installation

<aside> ℹ️ Install necessary equipment for packing station.

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1) Webcam Mount

• Securely mount the webcam-mount on the packing station by screwing clamps or screws.

• The webcam must be placed at least 1M above the packing station.

• Adjust the webcam's field of view to focus on the packing area.

• Example:

  

2) Webcam

• Connect one end of the USB extension cable to the webcam.
• Connect the other end of the USB extension cable to the PC USB port.

3) Set Barcode Scanner

• Refer to the enclosed documentation to Enter Suffix when using the barcode scanner for the first time.

4. Create Worker Account

<aside> ℹ️ Admin accounts can view and edit important information, such as viewing and deleting videos and making a payment. Therefore, create a worker account for recording purposes. Check out the link below on how to create and manage a worker account.

How to Add Worker ID

For worker account additions and changes, please contact Help Center.

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5. Download Recording Program

<aside> ℹ️ Done installing the equipment and creating workers’ accounts? Check out the link below to download Realpacking’s recording program and set it up to fit your environment.

Download and Install Realpacking Recorder

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